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Duquesne University

 

HELP | EXIT

Detailed Course Information

 

Spring 2013
Mar 29, 2024
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Information Select the desired Level or Schedule Type to find available classes for the course.

GRBU 628 - Org Assessment
Identifying best practices and then surpassing them is the challenge of all business leaders who strive for competitive excellence. Excellent performances almost always require the ability to measure and compare results. This course teaches students about the best practices in performance measurement currently being used in American business. Students will adopt a benchmarking inquiry perspective. Students will be challenged to apply effective research techniques and critically analyze performance measurement systems collected. Students will be expected to work effectively in research teams to perform data collection and analysis. Students can expect to learn about the best practices in the following performance measurement areas: organization results, employee performance, vendor performance and customer feedback.
3.000 Credit hours
3.000 Lecture hours

Levels: Graduate, Pittsburgh Council on HE
Schedule Types: Lecture

Business Department

Restrictions:
Must be enrolled in one of the following Levels:     
      Graduate

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